Our website is built to perform well across all modern and up-to-date browsers but if you're experiencing problems trying to access it, we encourage you to try the below:
Delete your cookies
You may need to delete your cookies. A Cookie is a small file that we store on your computer to let us know who you are the next time you visit. See more information about Cookies here
Please note that all items in your basket will be lost if you delete your cookies, so may sure you save a list of them manually so you can re-add them afterwards.
You can delete your cookies on most internet browsers by going to Settings / Options > Tools or History
Restart your browser
Once you've cleared your cookies it's good practise to restart your browser. Close it, reopen it and then go back to our site and you should be able to use it without any problems.
Update your operating system
If you are still having trouble accessing our website, we encourage you to update your computer's operating system e.g. Windows or Mac OSX
If the problem still persists, contact us on 01525 850085 or email@example.com with the following information:
- As much detail as you can about the issue
- Screenshots of any error messages you get
- Which web browser you're using (e.g. Internet Explorer, Firefox, Chrome, Safari etc.)
- What you've done so far to try to resolve it