We hope you can find what you're looking for via the links below but if you have any questions, please contact us on 01525 850085.
Customer Service and Returns
Please read our return policy here.
To start a return, complete our sales order return form via the link below. Once submitted, a member of our service team will contact you within one working day with instructions on what to do next.
Once your item arrives back to us, we will inspect the unit and establish what action should be taken next. Throughout this process our service team will keep in touch with you regarding your item and sales order return (SOR).
Leisuretec Distribution Ltd
Unit L3, Cherrycourt Way, Leighton Buzzard, Bedfordshire, LU7 4UH
Please browse our Frequency Asked Questions page created to get you quick and simple answers within the below topics:
- Delivery and Shipping
- Returns and Refunds
- Products and Stock
Download the DPD App
Download the DPD app and gain access to loads of helpful features to enhance your delivery experience.
- Enhanced parcel tracking with improved map, clear progress bar, driver profiles and add to Siri tracking
- DPD and delivery push notifications updates to your phone
All your staff are very helpful, friendly and knowledgeable, but if they are unsure about a query they will pass you onto one of the team who will answer your question. Keep up the great service.
Leisuretec was recommended to me by a colleague and from the very first enquiry I was blown away by the service. The knowledge and level of service provided is second to none and they are always happy to offer advice and support. Leisuretec are now my first point of call for all of my purchases.
Contacted Leisuretec via Email, Tom Richardson replied to my Email and provided excellent service and advice - hence purchased two products, which solved the problem I had encountered. Website is easy to navigate through, as mostly my searches are related to sound products.
Since my first dealings with Leisuretec Craig and the rest of the team have consistently delivered excellent service, consistency and have strived to make sure I have the products I require on time - often at short notice. I look forward to working with you in the future as my requirements and no doubt your product lines continue to expand.
Great Service all round since I opened my account with Leisuretec. Credit to Craig who has been my first point of contact and always responds on time. Items are delivered the next day. Can't fault that.