We hope you can find what you're looking for via the links below but if you have any questions, please contact us on 01525 850085.
Customer Service and Returns
Please read our return policy here.
To start a return, complete our sales order return form via the link below. Once submitted, a member of our service team will contact you within one working day with instructions on what to do next.
Once your item arrives back to us, we will inspect the unit and establish what action should be taken next. Throughout this process our service team will keep in touch with you regarding your item and sales order return (SOR).
Leisuretec Distribution Ltd
Unit L3, Cherrycourt Way, Leighton Buzzard, Bedfordshire, LU7 4UH
Please browse our Frequency Asked Questions page created to get you quick and simple answers within the below topics:
- Delivery and Shipping
- Returns and Refunds
- Products and Stock
Download the DPD App
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- Enhanced parcel tracking with improved map, clear progress bar, driver profiles and add to Siri tracking
- DPD and delivery push notifications updates to your phone
Great company to deal with, all sales staff very helpful whenever I order anything. Many thanks for all your help.
I have been dealing with Leisuretec for quite some years now and have yet to find myself in a situation where I have felt disappointed with their offering or level of service provided. Leisuretec's website has become a bit of "Go To" destination when it comes to kit purchases (although I wish I had more money to spend.... Ha Ha Ha!). What stands out for me most is the no pressure approach of the company themselves, they are always there to help, unlike some sales companies who seem more concerned with what my businesses purchase levels are.
A real pleasure to deal with. So quick and friendly on the phone.
You are the number 1 supplier I go to, very knowledgeable staff, very useful website with trade access but allowing my customers to check RRP's. Really appreciate the fact I can order & have it delivered direct to my customer in plain packaging. What more can I say, Leisuretec are my number 1 choice of supplier.
Leisuretec was recommended to me by a colleague and from the very first enquiry I was blown away by the service. The knowledge and level of service provided is second to none and they are always happy to offer advice and support. Leisuretec are now my first point of call for all of my purchases.