We hope you can find what you're looking for via the links below but if you have any questions, please contact us on 01525 850085.
Customer Service and Returns
Please read our return policy here.
To start a return, complete our sales order return form via the link below. Once submitted, a member of our service team will contact you within one working day with instructions on what to do next.
Once your item arrives back to us, we will inspect the unit and establish what action should be taken next. Throughout this process our service team will keep in touch with you regarding your item and sales order return (SOR).
Leisuretec Distribution Ltd
Unit L3, Cherrycourt Way, Leighton Buzzard, Bedfordshire, LU7 4UH
Please browse our Frequency Asked Questions page created to get you quick and simple answers within the below topics:
- Delivery and Shipping
- Returns and Refunds
- Products and Stock
Download the DPD App
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- Enhanced parcel tracking with improved map, clear progress bar, driver profiles and add to Siri tracking
- DPD and delivery push notifications updates to your phone
Since my first dealings with Leisuretec Craig and the rest of the team have consistently delivered excellent service, consistency and have strived to make sure I have the products I require on time - often at short notice. I look forward to working with you in the future as my requirements and no doubt your product lines continue to expand.
I have known Mike and the team at Leisuretec for more years than I would like to remember. Leisuretec have always been a great resource for equipment, if you're planning on making a purchase they are always happy to spend time giving advice or suggesting alternative products that have similar functions or are more cost effect, if you need something in a hurry as we all do from time to time you can always count on them having what you need when you need it, and being able to get it shipped to you without delay, all in all they deliver. A winning team, well done.
For me, as a newbie to lighting I found the Lighting Basics course to be spot on. It’s set just at the right level for people new to lighting or those with limited lighting skills looking for a better grounding. It was hands on which was great and you weren’t just thrown in at the deep end, every section covered had a technical explanation and training first.
And to top it all… it’s FREE! With superb coffee and food too.
All transactions I've had with yourselves have been spot on. Quick deliveries and sound advice when needed.
I have been dealing with Leisuretec for quite some years now and have yet to find myself in a situation where I have felt disappointed with their offering or level of service provided. Leisuretec's website has become a bit of "Go To" destination when it comes to kit purchases (although I wish I had more money to spend.... Ha Ha Ha!). What stands out for me most is the no pressure approach of the company themselves, they are always there to help, unlike some sales companies who seem more concerned with what my businesses purchase levels are.